E-Receipts for Dental Clinics in Egypt: Who Must Issue Them?
What the Egyptian Tax Authority's e-receipt is, how to tell whether your clinic must issue it, and where Synora stands, with the Authority's lookup links.
BILLING
Dental billing that adds up,
at the end of every day
Invoices built from the work that was done, payments split any way the patient pays, installment plans, and a cash close that tells you exactly what came in.
Included in every plan, including Free.
Synora's dental billing builds each invoice from the procedures completed in the visit, lets the patient pay by cash, card, bank transfer, cheque or a prepaid wallet in any mix, tracks installment plans, and closes each cash register daily with its expenses. Invoices, payments and the cash register are on every plan, including Free.
| Plan | Every plan, including Free |
|---|---|
| Payment methods | Cash, card, bank transfer, cheque and the patient's wallet — mixed on one invoice |
| Currency | One currency per clinic, chosen in the first branch setup (EGP, SAR, AED, KWD, QAR, BHD, OMR, JOD and others), shown with its own decimals; the owner can change it in the clinic settings only while no money has been recorded |
| Installments | Installment plans, with what is due and what is late |
| Cash close | Per cash register, at the end of each day, with the day's expenses |
| Dentist commissions | Statements from completed procedures — see dentist commissions |
| Care plans (Basic and Pro) | Your own yearly or monthly preventive care plans: named services included (for example 2 cleanings a year) plus a preferred member fee schedule for other clinic services, applied on the member's invoices automatically; printable terms, and the cancellation refund worked out for you. Your clinic's care plan, not insurance. |
| Last updated |
Money leaks in the gaps between the chair and the front desk. A procedure that was never invoiced, an installment nobody chased, a drawer that doesn't match — small gaps, every day.
What does Synora's billing do?
Invoices from completed work
Build the invoice from the procedures completed in the visit — nothing typed twice, nothing forgotten.
Split payments
Cash, card, bank transfer, cheque or the patient's wallet — in any combination, on one invoice.
Patient wallet
Take deposits and prepayments into a wallet and draw on them visit by visit.
Your clinic's currency
Choose the clinic's currency (for example EGP, SAR, AED, KWD, QAR, BHD, OMR or JOD, and others) when you set up the first branch. Prices and invoices are shown in that currency with its own decimals. It is one currency for the whole clinic, not one per branch.
Installment plans
Spread a treatment over a schedule and see what is due and what is late.
Daily cash close
Close each cash register at the end of the day and record the day's expenses.
Dentist commissions
Each dentist's share, worked out from the procedures they completed, on a statement per period.
What doesn't it do yet?
- No e-invoice filing with the Egyptian Tax Authority yet: filing needs a certified electronic signature setup that is not in place.
- No card machine (POS) connection: a card payment at the desk is recorded in Synora, not charged through it.
- Paying an invoice online by a link sent on WhatsApp or email needs the clinic's own Paymob merchant account, and has not yet been tried with a live clinic account.
- Care plan benefits are applied when the invoice is made; a treatment-plan quote still shows the usual fee.
- A care plan cancelled with a partial refund keeps its invoice: the refund is recorded against the payment, not as a credit note (credit notes are not built yet).
QUESTIONS
Questions about this feature
Yes. A payment can be split across methods, including the patient's wallet.
Yes. Create an installment plan for a treatment and follow each installment until it is paid.
Yes. The clinic chooses its currency (for example EGP, SAR, AED, KWD, QAR, BHD, OMR, JOD and others) during the first branch setup, and prices and invoices are shown in it with its own decimals. The owner can change it later in the clinic settings, but only while no money has been recorded yet. It is one currency per clinic: branches do not have a currency of their own. This is the currency of your invoices, not of the Synora subscription, which is priced in Egyptian pounds.
Yes. Invoices, payments and the cash register are part of the core product on every plan.
Yes, on Basic and Pro. Define a preventive care plan with its price, period, the services it includes and a preferred member fee schedule for your other clinic services (lab-made work stays at its usual fee by default), and sell it from the patient's file. The patient sees the plan's terms and member fees before paying, and you can print them. Synora issues the invoice, starts the plan when it is paid, bills included services at zero, and works out the refund your terms give if the plan is cancelled within your refund window (14 days from the start of the plan term by default), deducting used services at their usual fee on the day they were delivered. It is your clinic's care plan, not insurance.
Guides and articles: Billing, wallet & installments
In-House Dental Payment Plans: How to Offer Installments Without Chasing Payments
How to run in-house payment plans at a dental practice: a written policy, a down payment, a clear schedule and a weekly check on late installments.
