Dental clinic software mobile app: install Synora from your browser

Is there a Synora mobile app?

Yes, in one specific sense. Synora is a web app, and your browser can save it to the home screen of a phone or tablet, or to the desktop of a computer. After that it opens from its own icon, in its own window, without the address bar.

It is the same account and data as in the browser.

It is not a native iPhone or Android app. There is no listing in the App Store or Google Play, so there is nothing to search for or download there, and there are no push notifications. Patient reminders still go out on WhatsApp (Basic and Pro) or by email on every plan, as they do today, whether or not anyone installs anything.

The icon has two shortcuts, Calendar and Patients, on platforms that support them (on Android, long-press the icon), so the dentist between patients goes straight to the day's schedule.

How do I install Synora on Android or a computer?

Sign in to Synora in a Chromium-based browser, for example Chrome on Android. Open the account menu and click or tap "Install the app". Your browser then shows its own install prompt. Confirm it, and Synora appears on the home screen or in the computer's app list.

The "Install the app" item is in the account menu, so you need to be signed in first. It disappears once Synora is installed, and it does not appear in a browser that cannot install apps.

Desktop Safari and Firefox do not offer it. Synora still works in a normal tab there.

How do I install Synora on iPhone or iPad?

On iPhone and iPad it works only from Safari. Synora shows the install steps only in Safari on iPhone and iPad.

In Safari, sign in, open the account menu and tap "Install the app". Synora shows three steps:

• Tap the Share button in Safari's toolbar.
• Scroll down and tap "Add to Home Screen".
• Tap "Add".

Synora then opens from the home screen like an app.

What happens when the internet drops?

Synora needs the internet to work. Installing it does not change that. If a page cannot load because the connection is gone, you see a plain "No connection" screen in English and Arabic, with a "Try again" button. It reloads on its own when the connection comes back.

On Basic and Pro, offline mode is included. A device that has opened the calendar keeps an encrypted copy of today's and tomorrow's schedule. If the internet drops, the "No connection" screen shows an "Open saved schedule" link. From that page reception can still mark patients Arrived, and those marks are sent when the internet returns.

That is all it does offline. You cannot book, edit patients, or take payments without a connection. The saved schedule is hidden 12 hours after it was saved and deleted 72 hours after it was last refreshed. On Free, no schedule is saved on the device.

What is saved on my phone?

Installing Synora saves no patient data. Its service worker, the small script behind the offline screen, keeps only static files: the app's code, icons and fonts, plus the "No connection" page. It never reads the API and never saves a signed-in page.

Offline mode on Basic and Pro is separate. The device keeps an encrypted copy of today's and tomorrow's appointments, with each patient's name, phone number and medical alerts. Free keeps no schedule. The saved schedule is removed when you sign out, 72 hours after it was last refreshed, and when another person signs in on that device.

When you sign out, the saved code, icons and fonts are cleared too. The static "No connection" and saved-schedule pages stay and hold no patient data.

Installing needs a secure (https) connection.

How do updates work, and which plans include it?

When there is a new version, Synora shows a "New version available" banner with a Reload button. Nothing changes until you tap it, so an update never swaps the app under reception in the middle of a booking.

Installing Synora is available on every plan: Free, Basic and Pro. The saved schedule for when the internet drops is the only part tied to a plan, and it is on Basic and Pro.