A waiting-room display for dental clinics,
with queue tickets built in
When reception marks a patient arrived, Synora issues a numbered ticket on its own. Reception calls the next patient to a room, and a TV in the waiting room shows who is being called, by ticket number and first name, and who is next. It opens from a private link, with no sign-in on the TV.
Included in Basic and Pro.
Synora's waiting-room screen issues a numbered ticket when reception marks a patient arrived, restarting at 1 each day for each branch. Reception calls patients to a room, and a TV page opened from a private link shows who is being called and the next five. It is part of Basic and Pro.
| Plan | Basic and Pro. Not on Free. |
|---|---|
| Tickets | Created when a patient is marked Arrived; numbers restart at 1 each day, per branch; walk-in tickets for patients without an appointment |
| Reception page | "Waiting room": Call (choose the room), Done, Cancel |
| TV page | A private link or QR code; any TV browser, Android TV stick or small PC with Chrome; no sign-in |
| On screen | Now calling (ticket number, first name, room) and the next 5 waiting; the first name can be turned off |
| Refresh | Every few seconds; keeps the screen awake; last state with an Offline badge if the internet drops |
| Sound | A chime when someone is called, after one tap on the screen |
| Never shown | Surname, phone number, doctor name or treatment |
| Last updated |
A waiting room with no order turns into questions at the desk. "Whose turn is it?" and "Am I next?" take the receptionist away from the patient in front of them, and calling names across the room is not private.
How do the waiting-room screen and queue tickets work?
A ticket when the patient arrives
Marking a patient "Arrived" creates a numbered ticket automatically. Numbers restart at 1 every day, per branch. For a patient without an appointment, reception adds a walk-in ticket.
A Waiting room page for reception
See the queue and use Call (choosing the room), Done or Cancel on each ticket.
A TV page from a private link
Open the link, or scan its QR code, in the browser of any TV, an Android TV stick or a small PC with Chrome. Nobody signs in on the TV.
Now calling, and who is next
The screen shows the ticket number being called, the patient's first name and the room, and the next 5 waiting. You can turn the first name off to show the number only.
Built for a screen that stays on
It updates every few seconds and keeps the screen awake. If the internet drops it keeps the last state on screen with an Offline badge. A chime plays when someone is called, after one tap on the screen to turn the sound on.
Private on a public screen
The screen never shows a surname, phone number, doctor name or treatment.
What doesn't it do yet?
- The sound needs one tap on the screen first, because browsers block it until then.
- The screen shows the next 5 waiting, not the whole queue.
- Opening it needs a browser on the TV, a stick or a small PC with Chrome, and the internet.
Questions about this feature
A TV browser, an Android TV stick or a small PC with Chrome, and the internet. Open the private link, or scan its QR code. Nothing to install and no sign-in on the TV.
No. The screen shows the ticket number and the patient's first name only, plus the room. You can turn the first name off and show the number only. It never shows a surname, phone number, doctor name or treatment.
Yes. A chime plays when someone is called. Browsers block sound until someone touches the page, so tap the screen once to turn the sound on.
The screen keeps showing the last thing it received and shows an Offline badge, then updates again when the connection is back.
Yes. Reception can add a walk-in ticket for a patient without an appointment.
Basic and Pro. It is not on the Free plan.
